THE History

---

Protocol Technologies was founded by Sam and Tae, two experienced tech professionals who shared more than just a background in IT—they shared a belief that small and medium-sized businesses deserve enterprise-level technology support without the complexity or cost. With decades of combined experience across various sectors, they saw a consistent challenge in the SMB world: internal IT teams were often stretched thin, reactive rather than strategic, and too focused on survival to pursue innovation.

Rather than accept the status quo, Sam and Tae set out to build something better. They launched Protocol Technologies with a clear purpose: to deliver IT solutions that are not only responsive but forward-thinking—solutions grounded in trust, transparency, and long-term value. Their vision was simple yet powerful: become the strategic IT partner SMBs can count on, not just for troubleshooting, but for growth.

At the heart of Protocol Technologies are our core values:
Reliability in every service we offer.
Innovation that keeps clients ahead of the curve.
Integrity in how we communicate and collaborate.
Excellence in execution, every time.

We don’t just fix problems—we anticipate them. By offering a proactive, fully managed service model, we empower our clients to focus on what they do best while we take care of everything from cybersecurity and infrastructure to compliance and cloud strategy. Our team becomes an extension of yours—providing not just technical support, but strategic insight tailored to your business goals.

Sam and Tae are committed to continuous learning and staying at the cutting edge of the tech industry. That mindset fuels everything we do at Protocol Technologies. As the IT landscape evolves, so do we—because our clients’ success depends on it.

At Protocol Technologies, we’re more than your IT provider—we’re your technology partner.

As a seasoned professional with over 10 years in helpdesk/network support, low-voltage systems, and networking experience, he excels in network setup and network hardening for SMBs. Known for creating seamless, innovative solutions, Sami is a trusted expert at the intersection of business profitability, business communication and robust network infrastructure. 

Bringing a decade of IT mastery spanning HelpDesk, networking, and MSP expertise.  A+, Net+, Sec+, Linux+ and ITIL4 certified, Tae is known for swift solutions and a strategic mindset.  Elevating your IT experience with his proven proficiency. Connect with Tae for a streamlined approach to navigating the digital landscape.